Important Notice

Dear customers,

We wish to alert everyone that there are websites and social media accounts impersonating us by wrongfully using the Takashimaya logo and name, and that attempts at consumer fraud may have been made.


Takashimaya Shopping Centre Official Website:

Takashimaya Shopping Centre Official Social Media Accounts:

For Takashimaya Department Store, their official website and social media accounts are as follows:


For the list of official shopping centres and/or stores in Japan and overseas, please refer to the websites as follows:

Please be informed that Takashimaya Shopping Centre does not conduct business or any other transactions through platforms aside from the ones listed above.

Any correspondence from other avenues seeking to obtain personal information, account login details or engage in any form of transaction is a hoax.

We have reported these account and sites to the relevant authorities and will continue to monitor the situation. Please beware of, exercise due caution and block any form of advertising or posts from these unauthorised sites and accounts. 

If you have information relating to such crimes or if you are in doubt, please call the Police Hotline at 1800-255-0000, or submit it online at All information will be kept strictly confidential. If you require urgent Police assistance, please dial ‘999’.

For more information on scams, members of the public can visit or call the Anti-Scam Helpline at 1800-722-6688.

We want to emphasise that Takashimaya Shopping Centre and Takashimaya Department Store are not liable for any claims or losses arising from interactions with unauthorised websites, social media accounts, or individuals misusing our name and logo. We have taken steps to report these fraudulent activities to the relevant authorities and are actively monitoring the situation. While we strive to ensure the security and authenticity of our official platforms, any engagement with unofficial entities is at your own risk. We encourage our valued customers to exercise caution, report suspicious activities, and refer to our official websites and social media accounts for accurate information and updates.

We apologise for the inconvenience caused.

Thank you for your support as always and stay vigilant!